Frequently Asked Questions (FAQ)
The course I am interested in is sold out! What now?
There is a waitlist available here! Please complete the waitlist form immediately and subscribe to our mailing list. Information on new openings this term will be given on a first come, first serve basis.
I’ve already enrolled. Where is my Zoom link for class?
You should have received a Welcome Email. Please check your spam folder for a message from aheadofthegameacademy@gmail.com. Please add this email to your contact list so you do not miss any future updates.
I lost connection, and can not get back into my Zoom Breakout Room. What should I do?
Please be patient in the Main Room and one of our coaches will send you back to your assigned breakout room shortly.
Can I ask the meeting host for help while in a breakout room?
Yes. Participants in the breakout rooms can request assistance by clicking the Ask for Help button in the menu bar.
I just enrolled. Can my child join today’s session?
Please wait 24 - 48 hours to receive confirmation of your enrollment and instructions from our coaches on what your child needs before they join class. This allows us to prepare so we can serve you better.